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Ali Tuna
New Member
July 30, 2026
Solved

Figma support not responding after 3 days

  • July 30, 2026
  • 2 replies
  • 51 views

I opened a support ticket numbered #2033954 on Figma 3 days ago, but I haven’t received a response from anyone yet. Is there any way to get a reply from the support team?

    Best answer by Gayani_S

    Hey ​@Ali Tuna, thanks for reaching out!

    Sorry for the wait here, I can confirm ticket #2033954 is with our education team, and someone will be in touch with you directly very soon to help get this sorted.

    Thanks so much for your patience in the meantime!

    2 replies

    Gayani_S
    Figmate
    Gayani_SAnswer
    Community Support
    July 30, 2026

    Hey ​@Ali Tuna, thanks for reaching out!

    Sorry for the wait here, I can confirm ticket #2033954 is with our education team, and someone will be in touch with you directly very soon to help get this sorted.

    Thanks so much for your patience in the meantime!

    Ali Tuna
    Ali TunaAuthor
    New Member
    July 30, 2026

    Hey ​@Ali Tuna, thanks for reaching out!

    Sorry for the wait here, I can confirm ticket #2033954 is with our education team, and someone will be in touch with you directly very soon to help get this sorted.

    Thanks so much for your patience in the meantime!

    No problem. Thank you for helping 😊