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Question

Figma support not responding

  • November 18, 2025
  • 1 reply
  • 15 views
Pelin Birtürk

I opened a case from figma support a few days ago. For them to explain and solve the problem that I made a wrong purchase, but there is still no answer. Does anyone know what I should do?

    1 reply

    Gayani_S
    Figmate
    • Gayani_S
    • Community Support
    • November 19, 2025

    Hey ​@Pelin Birtürk, thank you for reaching out!  I took a look at your support ticket (Ticket #123), and I can see that our team has responded and the issue has now been resolved.

    Let me know if you have any further question on that, happy to help out! 

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