Good morning,
I’m getting a message on Figma that’s asking me to verify my student status. And I’m trying to do that. However, now I’m getting an error that says I’ve exceeded the intents for verification. Can you please help me on how I can verify myself? I contacted your support team and so far I haven’t been provided with a solution. How can I upload the corresponding documents?
Best answer by Celine_
Hey
I’m sorry you’re running into issues with the student verification process. Our Figma Education has replied to you with the next steps, please check your inbox when you can.
For others who encounter similar issue, please note if you’re seeing a “Verification Limit Exceeded” message, we recommend reaching out directly to figmasupport@sheerid.com, as they’re best equipped to review verification attempts and advise on how to proceed.
As a reminder, Figma isn’t able to review documents or determine individual eligibility. To avoid delays, be sure to respond promptly to any requests for additional information from SheerID.
I’ll go ahead and closed the topic here. Please continue the conversation via your case number if you need further assistance, thank you!
Hey
I’m sorry you’re running into issues with the student verification process. Our Figma Education has replied to you with the next steps, please check your inbox when you can.
For others who encounter similar issue, please note if you’re seeing a “Verification Limit Exceeded” message, we recommend reaching out directly to figmasupport@sheerid.com, as they’re best equipped to review verification attempts and advise on how to proceed.
As a reminder, Figma isn’t able to review documents or determine individual eligibility. To avoid delays, be sure to respond promptly to any requests for additional information from SheerID.
I’ll go ahead and closed the topic here. Please continue the conversation via your case number if you need further assistance, thank you!
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