When I am about to add a new slides from my custom template I’m only able to see a couple of slides. They are not loading for anyone in the team. We have about 50 slides in the custom template.

When I am about to add a new slides from my custom template I’m only able to see a couple of slides. They are not loading for anyone in the team. We have about 50 slides in the custom template.
Hi
We understand you and your team are only seeing a couple of thumbnails for this custom templates(slide-deck-template-2). We haven't been able to recreate the problem on our side, so could you help us figure it out by checking a few things?
If you're still having trouble, I recommend getting in touch with our support team for more help at https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374
When you submit your request, please include:
Thanks again for reaching out.
Thanks for the reply.
This seemed to occur with a specific template, for everyone in the team trying to build a new presentation from the template.. I’ve now deleted the template and done some testing. It could have been slides containing videos that caused this, but I can’t say for sure. After publishing a new template with the same slides again the thumbnails are displaying properly.
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