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Question

Figma sites preview incorrect

  • January 19, 2026
  • 1 reply
  • 14 views

Tarini

Hello, 

 

My figma sites preview is not showing the same design on the mobile frame. My text styles and elements is set up for mobile and desktop, and it’s working on the file, but the minute i press preview, for the mobile its messed up the positions and text alignment. For desktop, it works, but not mobile. 

 

Please help!

1 reply

Celyn_L
Figmate
  • Figmate
  • January 22, 2026

Hi ​@Tarini — Celyn from Figma Community Support here. 

Thanks for reaching out! I’m sorry you’re running into this issue with Figma Sites preview on the mobile frame, and I’m happy to help get this sorted out with you.

As a first step, let’s try a few troubleshooting steps to see if this resolves the issue:

  • Close any Figma tabs you’re not actively using

  • Browser: Force-quit your browser and reopen Figma in a new window

  • Desktop app: Force-quit the Figma Desktop app and restart it

  • Clear desktop app cache 

If the issue still happens after trying the steps above, it would help to gather a bit more context so we can take a closer look:

  • A screenshot or screen recording showing the behavior (with the full Figma window visible)

  • A link to the affected file(s), and an invite to support-share@figma.com with edit access so our team can test on our side
    (Don’t worry — adding @figma.com users won’t affect your billing.)

Once we have this information, we can help escalate this by creating a support ticket for further investigation.

Hope this helps, and we’ll look out for your update!