Figma Sites CMS publishing error

​@ksn to be clear: all current, live (already connected/published) sites cannot be updated. Including client sites like this one. So, we are completely unable to publish any new changes. Please resolve ASAP 🙏🏼

Same here. I heavily started experimenting with CMS and website stopped publishing. 😫
Waiting for fix.

Also, could you, please, add the tag “CMS”​​​​ to help them notice your report.

Same. I have been trying to learn figma CMS (just clicking around). Now I'm trying to publish, but even when I deleted all the CMS, still can't publish the changes. 

Hi all - I’m inquiring with the teams that work on sites overall to see if they can review. I’ll make another reply post here when I’ve learned more.

As a tiny side note: I may not be able to get answers immediately with the upcoming weekend approaching, but I’ll do my best. Thank you!

Good news - already got an update:

Is it possible for any of you to share files you are trying to publish updates on? There’s some debugging going on internally, and that would be super helpful for engineering.

I’m going to follow up with each of you via email - this will go to the email addresses you have registered with your Figma community account. Please be on the lookout for this message.​​​​​​​

Thank you again!

​@ksn I would love to share the files. DM me (if you can even do that), or email at [PII redacted by Figma admin].

​@ksn I can share it as well if needed. You can email me at [redacted to protect privacy]

​@Rook Studios Just sent you an email! Thank you so much 🙏🏻

​@Nikola_Vukasinovic sent! also, I removed your email just to keep it off public view.

Cool, thanks. Just replied with all the requested stuff. 

Me too. Sent you an email with access

Thank you to everyone who has reached out and shared their files so far! I can confirm that there are teams actively working to help alleviate this right now. You may have already gotten messages from support members in our technical quality team, and they will continue to give you updates individually.

For any other people that have a similar issue with updating, please continue to reply on this post. We’ll make sure to get you connected to support as well.

Hi im also experiencing similar issue - unable to publish. Can you help?

​@DarcyRui sent! I think yours could potentially be a separate issue, but I’ll have someone review just to cover all bases.

Yahoo! Everything’s working again! Thank you, Figma!

​@Yelnar_Bolatov still not updating/publishing on our end.

​@ksn pinging you for visibility. Currently have 4 connected sites with a CMS, and only one is working (which started suddenly late last night MST).

Hey ​@Rook Studios, thanks for the ping. Could you try refreshing your tab/figma sites file before publishing those sites again and let me know what you see?

Same here, still now working. I refreshed Figma and getting the same warning: ‘Update attempt was unsuccessful’

​@rbz ​@ksn It works! 🕺 Thanks guys

Thanks for confirming that it worked after another refresh, ​@Nikola_Vukasinovic! 

Please let us know if you run into any further issues. 

​@rbz I can confirm that publishing is now successful for all sites running a CMS! Whatever you guys did, it worked. Thank you! 🙌🏼

So happy to hear that, ​@Rook Studios! 🙌🏽

This problem is back 😞 Even though I was able to publish on Saturday, it gives this error again

Oh no :( I’m checking in on this ​@liudmila.blocshop. I will update here when I learn more.

Hey ​@liudmila.blocshop - just wanted to step in to let you know that I did see our engineering and technical quality teams are reviewing your case again. I did see you requested an update earlier today, and you should get more information after support learns more.

However, we have a higher volume of messages at the moment, so you may experience a delay in response due to the upcoming Thanksgiving holiday. Apologies for that in the meantime 🙏🏻