Figma Project Lagging and Error Issue

Hey ​@OLC admin, thanks for reaching out and for sharing these details!

To help narrow down the cause, could you let me know a bit more about what you’re seeing?

• Is this happening in the browser, the desktop app, or both?
• Are you noticing any memory warnings or additional error messages?
• Does this occur with just this specific file, or across multiple files?

Regarding your question about upgrading; moving to a paid Professional plan wouldn’t resolve performance issues like lag. That said, it can be a great option if you’re working professionally or part of a small team and unlimited files and projects for a single team. 

The Professional plan includes more advanced feature access than the free Starter plan, such as:

• Team libraries
• Unlimited version history
• AI tools
• FigJam voting and advanced diagramming
• Figma Sites publishing
• Template publishing in Figma Slides and Figma Buzz

You can explore plan details here: https://www.figma.com/pricing/#features

The most common reason you'll see an "An invalid image or thumbnail was removed" error message is if there's an image in the elements you're copying that isn't able to be pasted because it's 'invalid' or corrupted in some way. This might be because the image was never properly "saved" when pasted into the original file, or because the pasting actions is failing in some way. It can also be because our servers don’t think that that file should have access to that image, which may be the case if you're pasting between files in different spaces.   

For the images that aren't pasting over, can you try the following:

1. In the original file select the image
2. In the Inspect panel, open CSS table view
3. Use the 'File name' link to open the source image in a new browser tab
4. If the image loads there, right click to copy and paste or save and insert it into your new file.
5. If the image does not load there but still loads on the canvas, this indicates that the original image has been corrupted in some way. If this is the case you can export the image layer using the export settings at the bottom of the Properties panel and insert it into the new file. 

Once I have a bit more detail on the lag you’re experiencing, I can help troubleshoot further or get you connected with our Technical Quality team.

I have locally saved the file deleted the extra pages still Figma is Lagging and the memory usage is still 63% how can I further optimize it?

Hey ​@OLC admin, thanks for following up! 

When Figma files reach around 60% of the browser’s memory limit, you’ll typically see a yellow alert in the sidebar. At this point, performance can start to slow down, particularly with actions like editing or collaborating in real time.

Figma loads each page separately, only when you click on it. For this reason it’s better to have multiple pages with less content instead of having a page that concentrates a large portion of the content. Splitting the content will ensure Figma only loads into memory what you are working on at that time.

There are also several other factors that can affect memory usage- like large images, complex components, or heavy use of effects. Because of this, there isn’t a single threshold (like number of layers or pages) that guarantees good performance. I’d recommend reviewing this guide for additional ways to optimise your file: https://help.figma.com/hc/en-us/articles/360040528173-Reduce-memory-usage-in-files#h_01H94A0HH7109HVR5AC0Q48GPA. 

If you’ve already tried these suggestions and the file is still lagging, I can get you connected to our support team and they’ll be happy to take a closer look and help investigate what might be causing the issue in your specific file.