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Question

Figma not accepting Indian credit card even debit card is given

  • September 18, 2025
  • 2 replies
  • 40 views

Roji Kurian Issac

 

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2 replies

djv
Figmate
  • Community Support
  • 5214 replies
  • September 19, 2025

Hi ​@Roji Kurian Issac, thanks for reaching out! 

Normally, we’re not able to assist with Billing issues here on the forum, but I will try.
 
In general, we do support Indian cards, credit cards, or SEPA, but there are some limitations with cards from HDFC banks. Please note that recurring payments in Figma will trigger a one-time 3DS mandate for verifying the payment in USD. However, we've found that HDFC banks don't accept USD mandates. In some cases, this will lead to payment mandates not launching properly or not recognizing the payment amount.
 
If your debit card is affiliated with HDFC bank and you continue to run into this issue, I recommend using a different credit card that isn't affiliated with HDFC bank. 
 
Hope this helps clarify, but if you have any additional issues or questions, please feel free to reach out to our billing support team here: https://help.figma.com/hc/en-us/requests/new


Roji Kurian Issac

Thanks you