Figma Motion exporting problem when using a shaders

Question

HiWhen im rendering an animation using shaders to MP4 and GIF formats, an error occurred in the rendering window: "Failed to render the shader effect for this frame, so the export was stopped." Sometimes there is no error, but rendering is stuck at 10% and doesn't move at all.Animation and shaders work fine in Figma.File with this problem - [redacted by forum moderator to remove PII]How can I fix this?Thanks Render settings - MP4, high quality, and 30 fpsWindows 10 (22H2), Figma version 126.9.11, Chrome 154

bmpq1352 · Accepted Answer

I checked again and the problem persisted; then I went into the settings, found the "Prefer High Performance GPU" option, and enabled it—that helped solve the problem.👍

Jaycee Lewis · Answer

Hey, ​@bmpq1352👋 Thanks for reporting this. Are you still having the issue? I tried both export modes after animating a simple shape and shader (excuse my simple example lol).Please submit a bug report through the Support Hub:Support Hub>Type“Report a bug” > ClickStart a chat > selectEnterand follow the prompts.In the form, includethe URL of the file and grant "Can View" accesswith support-share@figma.com, this allows us to reproduce the issue and investigate. If you can record a quick gif or screen recording of the issue happening, that will be helpful too. Thank you!— Jaycee

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