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Kaustubh Khare
New Member
June 3, 2026
Solved

Figma MCP in Claude: File access broken, multiple debug UUIDs

  • June 3, 2026
  • 27 replies
  • 882 views

Hi Figma Support,

I've been using the Figma MCP integration with Claude (claude.ai and claude co-work) successfully for the past few weeks, but as of today it has completely stopped working. Every tool call returns a file access error.

Plan: (Education Non-profit, Full seat)

  • Steps already tried:
  • Disconnected and reconnected Figma MCP in Claude settings multiple times
  • Revoked and re-granted access via Figma Settings → Security → Connected Apps
  • Confirmed Figma desktop app is on the latest version
  • Re-enabled MCP on the affected file
  • Verified authentication via whoami — returns correct user and plans
  • Attempted the same at different times across 3hrs.

The integration was working without issues until yesterday. No changes were made on my end.

Debug UUIDs from today's failed requests:
- 8f21fc37-d18b-454b-b8e8-9fe257cc3103
- 6313682e-0ab9-43b6-9172-1e95315f0448
- 2fa888ba-4871-48f5-8001-54605379edf9
- ece53856-5d40-460e-8cc9-32a61df6c948

Please let me know if you need anything further to investigate.

Thanks,
Kaustubh Khare

Best answer by Gayani_S

Hey everyone, thanks so much for flagging this and for your patience while we worked through it. This has now been fixed on our end! 🎉

 

Could you do a quick refresh and let us know if things are working as expected? If you're still running into issues, drop a reply here and we'll pick it up straight away.

27 replies

zZZ.
New Member
June 3, 2026

i’ve similar problem, happens today. It was accepting write request yesterday, any solution?

Desktop MCP is ok

founder zou
New Member
June 3, 2026

I have the same issue, but the MCP was working fine a few days ago.

DKSN
New Member
June 3, 2026

Same problem here! Maybe is a Figma issue? 

zZZ.
New Member
June 3, 2026

Once you have the editing permissions, you can read the file normally. I just tried it.
 

 

What is editing permission?

dev seat does not have editing permissions.
Gayani_S
Figmate
Community Support
June 3, 2026

Hey everyone, thanks for flagging this!

We're aware of this issue and our team is actively investigating. You don't need to take any action on your end and this isn't something a reconnect or re-auth will fix.

We'll update this thread as soon as we have more to share. Appreciate your patience while we work through it!

Celine_
Figmate
Community Support
June 3, 2026

Hi ​@acud , Celine from Figma here! Our team is aware of the issue and is actively investigating it. I was able to see your support ticket on my end, and I've added a follow-up note internally for visibility.
 

Update: I've also noticed that a few other users in the Forum have reported similar behavior, so feel free to keep an eye on this thread for update.
(I've gone ahead and merged your topic into this thread to keep all updates and discussion in one place.)

 

Ken Wu
New Member
June 3, 2026

Our entire team is currently unable to use Cursor to access the Figma MCP. This issue is blocking our workflow and affecting multiple team members. Please investigate and resolve it as soon as possible!!!

jbj
New Member
June 3, 2026

I’m using the remote Figma MCP server with Codex.  Authentication appears to work because whoami succeeds and shows that I have a Full seat on a student/education team. I am also the owner of the team/file. However, every attempt to read or write a Figma file fails with the same file access error.

whoami result, with private details redacted:

  {
    "handle": "REDACTED",
    "email": "REDACTED",
    "plans": [
      {
        "name": "REDACTED_TEAM",
        "seat": "Full",
        "tier": "student",
        "key": "REDACTED",
        "seat_type": "expert"
      }
    ]
  }

Response:
This figma file could not be accessed. IMPORTANT: YOU MUST READ THE MCP RESOURCE TO DEBUG THE ISSUE.

 Figma Debug UUID: c93ac4a9-6012-4f64-aab3-07788875d467

  Tool: mcp__figma.use_figma
  File key: REDACTED

  Response:
  ResourceLink(name='rate-limits-access.md', title=None, uri=AnyUrl('file://figma/docs/rate-limits-access.md'),
  description=None, mimeType='text/plain', size=None, icons=None, annotations=None, meta=None, annotations=None, meta=None)]

  Questions:

  1. Is remote Figma MCP read/write access supported for Full
     seats on student/education teams?

  2. If I am the owner of the team/file and whoami shows a Full
     seat, why would get_design_context, get_metadata,
     get_screenshot, and use_figma all return “This figma file
     could not be accessed”?

Show time
New Member
June 3, 2026

Hi Figma team,

 

I am reporting a Figma MCP Server issue.

 

What works:

  • whoami works for steven9774@go.edu.tw
  • - create_new_file works and creates new design files
  • - generate_diagram works and creates a FigJam file

What fails:

  • get_metadata fails with This figma file could not be accessed
  • - use_figma fails with the same error
  • - get_figjam fails with the same error
  • - This also happens on newly created files immediately after create_new_file succeeds

Representative Debug UUID:

f94f9ad9-1e45-4d50-a5b5-02a886bf58a9

 

Recent Debug UUIDs:

0e2a9b46-6ae1-4f8e-8136-1e82f59576fe

daf12ee2-228d-420d-8a8c-f9159e047fad

238898ab-fbf3-413b-b4f3-67e6cf4181b6

 

Reproduction:

  1. Connect Figma MCP through ChatGPT or Codex.
  2. 2. Call whoami. It succeeds.
  3. 3. Call create_new_file. It succeeds and returns a file key.
  4. 4. Call get_metadata on that new file key. It fails.
  5. 5. Call use_figma on the same new file key. It fails.

Expected:

The same account that can create a file should be able to read or edit it with MCP.

 

Could you check if this is a file context permission, rate limit, plan seat, or backend issue for this connector account?

Mikolaj Prus
New Member
June 3, 2026

Why did you even mark it as Solved? It’s not solved, it’s still occurring, your acknowledgment didn’t fix it.