Figma Make takes too long

Hi ​@Mr T, 

I understand that you’re experiencing an issue where copying a Figma Make preview as design layers takes a long time.

To help troubleshoot this further, could you please check and confirm the following?

1. Plan and seat type – What is your plan and the seat type for the team where your Figma Make file is located?
   This feature is available for teams on a paid plan and for members with a Full seat. Copy a Figma Make preview as design layers

2. Platform – Are you seeing this issue in the desktop app, the browser, or both?
   Figma supports Chrome, Firefox, Safari, and Edge.You can also download the Desktop app here.

3. Cache – Please try clearing the cache in your desktop app or browser to see if that resolves the issue.Clear the Figma desktop app cache.

You can also check this article for more troubleshooting steps: Troubleshoot in Figma Make

If the issue persists after trying these steps, and if you’re open to it, please share the following information here so we can escalate this issue to our team if necessary:

• A screen recording showing the behavior (with the full window visible).

• The URL of the file where you’re seeing the issue, and grant edit access to support-share@figma.com. (Rest assured, granting this access will not affect your billing.)

• The results of the troubleshooting steps you’ve tried above.

Alternatively, you can contact our Support team privately with help from our chatbot:

1. Click the (?) icon inside the app and select Contact us, or visit Hi there. How can we help?

2. Type your question and click Start Chat to begin.

Thanks,