Skip to main content

Figma make subscription refund request

  • April 1, 2026
  • 1 reply
  • 4 views
Brightrobin

 

Hi,

My Figma Make plan was renewed this month by mistake.

This is my first time requesting a refund, and I’m only asking for the most recent renewal charge since the renewal was unintentional.

Here are the transaction details:
- Invoice ID: [redacted]
- Team: BRIGHT IHECHUKWU ENWERE's team  
- Billing period: Mar 28, 2026 – Apr 28, 2026  
- Total: $21.50 USD  

I would really appreciate your help with this.

Thank you.

1 reply

ksn
Figmate
  • ksn
  • Community Support
  • April 1, 2026

Hi ​@Brightrobin - thank you for reaching out. First, I've gone ahead and edited your original post to remove your invoice ID to protect your privacy.

 

As a forum moderator, I'm not able to make any adjustments or changes to accounts or billing information at this time. I did take a look on my end, and it looks like someone in our support team has already assisted you under ticket #1826435.

 

If you did not receive this message, please let me know and I will check in with them.

 

 

 

 

Terms & ConditionsCookie settingsAccessibility statement