Hi ​@Viswakanth,

I understand you're seeing this error message and are unable to view the preview in your Figma Make file.

Let’s try a few troubleshooting steps to see if we can resolve the issue:

1. Click “Refresh preview” at the top of the preview area to see if that helps.

2. Try duplicating the Figma Make file to see if you’re able to continue working from the new copy.

If the issue persists, we’d love to take a closer look. Please fill out this quick form to help our team investigate further: https://figma.bot/submitreport

When submitting the form, be sure to include:

• The URL of the file where the issue is occurring, and grant edit access to support-share@figma.com(No worries — granting access won’t affect your billing.)

• A link to this Forum post, so our team can view the full context

This information will help us reproduce the issue and look into it more effectively.

Thanks,

​@Junko3 

I tried the ways you suggested, its not working. I’ve filled the form. Waiting for the response

Hi there,

Thanks for submitting the report.

I see that you’re already in contact with our Technical Quality team, and they've noted that our Engineering team is currently investigating the issue. Please wait for further updates through your support ticket.

Thanks for your patience!