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Until last night I was working on my project with Figma Make and it was working perfectly — I was extremely happy with the results. Tomorrow I need to deliver a prototype for a client, and today when I opened the project again from my desktop app, the preview doesn’t show at all. Nothing.

I refreshed it a thousand times, closed and reopened Figma, opened the project from another computer, then from the browser, and absolutely NOTHING works. I’m desperate. Nothing is visible. I press play and nothing happens. I try to open the link where I had published the first version and NOTHING. It’s broken.

What’s going on? From what I see, there are several bugs reported about this. I urgently need help from the Figma support team! Yesterday I upgraded to the professional plan so I could enjoy these features, and today I start the day with a frustration of this magnitude because of such a horrible bug.

This is even more serious. I´ve created a new project on Figma Maje and paste a new frame to start over and again, spinner in the image prompt chat are running and nothing happens, so I can not use the Figma Make to anything. 

PLEASE answer me this because I have a real problem here I a job it deppends on it.

I’m having the same issue. My figma projects show a black screen in the preview and even the generated site is off.

Until last night I was working on my project with Figma Make and it was working perfectly — I was extremely happy with the results. Tomorrow I need to deliver a prototype for a client, and today when I opened the project again from my desktop app, the preview doesn’t show at all. Nothing.

I refreshed it a thousand times, closed and reopened Figma, opened the project from another computer, then from the browser, and absolutely NOTHING works. I’m desperate. Nothing is visible. I press play and nothing happens. I try to open the link where I had published the first version and NOTHING. It’s broken.

What’s going on? From what I see, there are several bugs reported about this. I urgently need help from the Figma support team! Yesterday I upgraded to the professional plan so I could enjoy these features, and today I start the day with a frustration of this magnitude because of such a horrible bug.

This is even more serious. I´ve created a new project on Figma Maje and paste a new frame to start over and again, spinner in the image prompt chat are running and nothing happens, so I can not use the Figma Make to anything. 

PLEASE answer me this because I have a real problem here I a job it deppends on it.

I think is fixed! Try now

​@Axel Collante yes, but I had to start everything from scratch in a new project because my original project won’t show the preview. The Figma Make team isn’t going to give me back the time I lost because of this bug. The frustration is truly enormous. I can no longer trust such a flawed tool that puts my work at risk like this again. I should report them.

I have the same problem.

I recreate my project at least 10 times from scratch. 

I worked on one version at least 7 days. Then i lost everything because of the same problem: nothing is showed.

Hi there,

So sorry for the frustration and lost time this issue has caused — that’s absolutely not the experience we want you to have with Figma Make. Thank you for sharing your feedback; I’ve passed it along to the team.


​​​​@abderhamane If you’re still unable to see the preview, the issue you’re experiencing may not be related to the previously resolved bug. If you’re open to it, could you please fill out this quick form to help our team investigate further? Submit a request
In the form, please include:

  • The URL of the file where you’re seeing the issue and edit access granted to support-share@figma.com (This won’t impact your billing)
  • A link to this forum post, so our team can see the full context

This access will help us reproduce the issue and look more closely into what’s going on.

Thanks so much for your help.

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