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Question

Figma Make not working

  • July 9, 2025
  • 3 replies
  • 659 views
Matt Wolpers

Figma Make is not working properly for my team. 

  1. We are able to Prompt. 
  2. We are able to see code. 

     

  3. We are not able to see the prototype.  


    Can you help us troubleshoot?

    This topic has been closed for replies.

    3 replies

    Gayani_S
    Figmate
    • Gayani_S
    • Community Support
    • July 11, 2025

    Hi ​@Matt Wolpers, thanks for flagging this! 

    Since you're able to prompt and view code, it may be possible that the prototype is taking time to load. To help narrow things down, could you try the following:

    • Refresh the browser 

    • Check if the prototype works in the desktop app

    • Try opening it in a different browser. Figma supports Firefox, Safari, and Microsoft Edge

    If you're still running into issues, would you mind adding support-share@figma.com as an Editor to the affected file (no impact on billing), and sending over a link? That’ll help me take a closer look at it. If you don’t want to share the link here, feel free to send me a DM and let me know under this post to follow up. 

     

    magnifeaq
    • magnifeaq
    • New Participant
    • July 26, 2025

    I have this problem, everything was working so nice, suddenly all figma make code is messed up, if i click restore code it doesnt work anymore

    Gayani_S
    Figmate
    • Gayani_S
    • Community Support
    • July 30, 2025

    Hey ​@magnifeaq, thanks so much for flagging this!

    Just to clarify, are you also unable to view the prototype? Have you tried any of the troubleshooting steps I’ve recommended in my previous reply? 

    Are you able to share your Figma file link so we can take a closer look and try to pinpoint what’s going wrong. If you'd rather not share it publicly, you're welcome to DM it to me — just leave a quick comment here so I know to check. 

     

    Thank you in advance! 

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