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Gan Jia Hui
Gan Jia Hui
New Member
January 16, 2026
Question

Figma Make not available despite under education account

My current Figma account is under my school’s email. I was able to access it the week prior, however I couldn't anymore after re-logging in. 

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    1 reply

    Gayani_S
    Figmate
    Gayani_S
    Community Support
    January 16, 2026

    Hey ​@Gan Jia Hui, thanks for reaching out! 

    Let’s walk through a couple of things to help pinpoint what might be happening.

    • Double check that you’re logged into the same account that you used during the verification process.
    • Have you tested Figma make in the team which you upgraded to use as your education team

    Let me know what you find, thank you! 

     

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