ello Figma Support Team,
I am unable to open one of my Figma Make files. Whenever I try to open it, the screen remains completely white, and I receive a memory-related issue. The file is no longer accessible.
File URL:
https://www.figma.com/make/9CXvfpqChZiy0O9DwGUHKp/RM-CBM-Visit?t=v6p4NuOdXNQvEfhM-0
This file contains several hours of work and is very important to my project. I have already tried the following troubleshooting steps:
- Restarted my computer.
- Tried opening the file in different browsers.
- Cleared browser cache and used an Incognito window.
- Attempted to reload the file, but it still opens as a white screen.
Could you please investigate whether the file can be recovered or repaired? If there is a server-side recovery option or a previous recoverable version, I would greatly appreciate your assistance.
Please let me know if you need any additional information, such as screenshots, browser details, or system specifications.
Thank you for your support, and I look forward to your response.
