Figma Make Issues with image upload and point-and-edit !!!

Hey ​@RAHUL W, thanks for flagging this! 

To help us pinpoint what’s going on, could you share a bit more info?

• Is this happening in the desktop app, the browser, or both?

• Have you tried duplicating the file to see if it behaves differently?

• What were you doing right before it broke?

• How many prompts with attached images were you submitting, and what kind of prompts were they (short, long, or packed with info)?

If possible, a quick screen recording would be super helpful so we can see exactly what’s happening on your end. Your input will really help us troubleshoot this faster, thank you! 

Hi Gayani_S,

Here are my responses with additional new issue:
 

• Is this happening in the desktop app, the browser, or both?
  - Browser. I don’t use desktop app.

• Have you tried duplicating the file to see if it behaves differently?
  - I did. Same issue !

• What were you doing right before it broke?
  - Either select element to edit OR added image and prompt to get ai response.

• How many prompts with attached images were you submitting, and what kind of prompts were they (short, long, or packed with info)?
  - Usually short prompts like image replacement OR refer image for design suggestions.
• New Issue - The design interface getting auto refreshed in regular intervals. Specially embarrassing when client demo is ongoing !!!

Thanks for sharing all of this detail! 

I’ve gone ahead and created a support ticket on your behalf so the team can investigate this properly. Your ticket number is Ticket #1653703 for reference.

To help them move faster, please reply to the ticket email with your Figma Make file link and invite support-share@figma.com with “can edit” access so they can take a closer look (this won’t affect your billing). If you’re able to include a screen recording as well, that would be helpful for the team.

The team will follow up with you as soon as possible. Thanks again for your patience in the meantime!