Figma Make issues

Hi ​@Mike_Dunlap — welcome to Figma Forum, and thanks for flagging this.

To help us narrow this down, can you share a bit more about what you’re seeing when your team tries to access these files or sites? For example, are you running into an error message, a timeout, or a blank/failed load state?

We’re currently investigating a few reports around Figma Make not loading — does this thread: Couldn't load Make. Refresh preview, look similar to what you’re encountering here?

While I can’t access account-specific details from here, I want to make sure this gets proper attention. I’ve gone ahead and opened a ticket on your behalf with our Product Support team. Your case number is: 1742405, and they’ll follow up directly as soon as they’ve reviewed it.

In the meantime, replying here with what error state you’re seeing (and whether it affects all Make files or only certain ones) will help us connect the dots. Please also keep an eye on the email inbox tied to your Figma account for next steps.

Thanks Tom, our instance seems to be working now. Appreciate the follow-up!

Glad to hear it, ​@Mike_Dunlap! Thanks for keeping us in the loop and please don’t hesitate to reach out anytime. 🙏🏻