Hi Figma Support,I’m on a paid plan with a Full seat, but Figma Make chat is not usable. The Make editor loads, however the AI chat panel won’t load properly and the Send button stays disabled/greyed out, with no visible in-app error message. This blocked my workflow and I couldn’t deliver my work on time, which caused significant disruption.What I’m seeing Figma Make file opens normally (editor loads, multiplayer connects). Make chat panel doesn’t load (or appears stuck), and Send is disabled even when typing. No actionable UI warning is shown. Steps to reproduce Open a Figma Make file: [paste Make file URL here] Open the Make chat panel Type any prompt Observe: Send button remains disabled / chat doesn’t load Expected result Chat panel loads and I can submit prompts. Actual result Chat panel fails to load and/or Send remains disabled indefinitely. Environment OS: Windows Browser/App: [Chrome / Desktop app — fill in] Network: [home / office / VPN — fill in] GPU (from console): AMD Radeon RX 460 (ANGLE/D3D11) Relevant console messages (excerpt) Statsig is not ready to log exposures, will retry... POST https://o22594.ingest.us.sentry.io/... net::ERR_CONNECTION_TIMED_OUT Access to image at 'https://www.gravatar.com/avatar/...' has been blocked by CORS policy Autosave Changes not available or already claimed by another tab If you need anything else (HAR file, screenshots, timestamps), I can provide them. This issue is urgent because it prevented me from completing time-sensitive work.Thanks.

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Figma Make chat panel not loading + Send button disabled (Full seat) — no UI error shown

Forum|Forum|8 months ago
January 8, 2026
12 replies
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Hi Figma Support,

I’m on a paid plan with a Full seat, but Figma Make chat is not usable. The Make editor loads, however the AI chat panel won’t load properly and the Send button stays disabled/greyed out, with no visible in-app error message. This blocked my workflow and I couldn’t deliver my work on time, which caused significant disruption.

What I’m seeing

Figma Make file opens normally (editor loads, multiplayer connects).
Make chat panel doesn’t load (or appears stuck), and Send is disabled even when typing.
No actionable UI warning is shown.

Steps to reproduce

Open a Figma Make file: [paste Make file URL here]
Open the Make chat panel
Type any prompt
Observe: Send button remains disabled / chat doesn’t load

Expected result

Chat panel loads and I can submit prompts.

Actual result

Chat panel fails to load and/or Send remains disabled indefinitely.

Environment

OS: Windows
Browser/App: [Chrome / Desktop app — fill in]
Network: [home / office / VPN — fill in]
GPU (from console): AMD Radeon RX 460 (ANGLE/D3D11)

Relevant console messages (excerpt)

Statsig is not ready to log exposures, will retry...
POST https://o22594.ingest.us.sentry.io/... net::ERR_CONNECTION_TIMED_OUT
Access to image at 'https://www.gravatar.com/avatar/...' has been blocked by CORS policy
Autosave Changes not available or already claimed by another tab

If you need anything else (HAR file, screenshots, timestamps), I can provide them. This issue is urgent because it prevented me from completing time-sensitive work.

Thanks.

Figma Make

This topic has been closed for replies.

Best answer by ksn

Thank you for confirming @yusuf kaygın! I was just about to ask if everyone here could try doing a hard refresh to see if things worked normally again. This should now be fixed.

For everyone here: we did experience (and fix) a bug that was causing this - everything should be working as expected now, but please @-me if you still notice issues.