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Hey ​@maxim1343211231 , Celine from the Community Support at Figma here! Sorry to hear you're running into this.

I can see you've already reached out to our Support team, and your case has now been assigned to an agent for investigation. Since this appears to be specific to your account, it's best handled through your existing support case, where the team can investigate it more closely. I’ve also added a follow up note to your case to increase visibility.

In the meantime, please continue the conversation directly in your support case if you have any additional details or questions, and the team will follow up with you there. Thanks for your patience while they investigate it! I’ll go ahead and close the topic here.