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Basit
New Member
Feb 22, 2025 3:22 PM UTC
Question

Figma login

I tried to access my figma file on my 2021 macbook pro since yesterday and I'm just stuck in a blank screen that doesn't display my files. I tried this on web and desktop app and on multiple browsers the same issue. but it works when I access my files on a windows laptop. 

I attached a screenshot below

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    2 replies

    Kris_Rasmussen
    Figmate
    Figmate
    Feb 24, 2025 3:33 PM UTC

    Hey Basit, can you reach out to support so we can help investigate what’s going on with your mac machines? We need to collect a bit more information to help you get to the bottom of it.

    Celine_
    Figmate
    Community Support
    Feb 24, 2025 3:42 PM UTC

    Hey Basit, as Kris mentioned, please fill out this form when you have a moment: http://figma.bot/submitreport Your feedback will really help us to investigate it further. Thanks a lot!