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Hello Figma team,

I’m one of your users and I’ve created a very important file for our company in Figma. Unfortunately, the file is now locked due to the limitations of the free plan, and I am unable to perform any action on it — not even saving, duplicating, or deleting extra pages.

Sadly, our company is currently unable to purchase a Pro account. We just need temporary access to unlock the file, so we can remove the extra pages and continue working with it.

Please, if possible, provide temporary access or any solution to unlock this file. It is essential for our ongoing project.

Thank you for your support and understanding.

Hi. Just move this file to your drafts and you will be available to edit it again. You can also move other files until the team has one project and 3 files left in it, then the team will be unlocked.

Hi ​@Nellya, thanks so much for stepping in to help here — really appreciate you.


Welcome to Figma Forum, ​@Raha Lariche — I wanted to check in as well. While I’m unable to share account-specific details here for privacy and security reasons, I can see that our Product Support team already has a case for you. When you have a moment, check your inbox for case number 1447493 and feel free to reply there with any additional details or questions. That’ll ensure the team can dig deeper and guide you on the best next steps.

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