Comments all of a sudden disappeared from all my files. I reloaded, restarted, updated everything - still missing. Help please!

Im having this issue I can’t work and do nothing. Im dessesperated because I need to delivery a work . Who can help or what I can do to fix it. Thank you!

Is it only a problem after the update? Or does it affect Figma regardless?

The issue still there 😅

I am writing to report an issue I've encountered after installing the latest update for your application. Since the update, I am unable enter on projects. The application gets stuck on a loading screen indefinitely, and I cannot access any features.

I have already tried [mention any troubleshooting steps you've taken, e.g., restarting the app, reinstalling the app, clearing cache] but the problem persists.

Same - Italy.

Fix please!

Figma dont work!

Can’t copy anything, the toolbar is gone, wtf happened? I don’t think I didn’t pay my subscription, didn’t get any notifications. My figma account in the browser stopped working too

This toolbard just randomly disappears once I download a project in the communities tab, do you guys know how to show it?

Thank you

Shame on you, Figma. 

Hi.. I am facing the same issue..the preview / run is not loading the page. Any downtime for this feature? Any expected time to up?

Oh...it is there…

Share button is not working. Totally unresponsive.

Toolbar disappeared, can’t comment, can’t switch modes

Export not working...

I am using the installed Windows version. The program starts and I can draw in it. I discovered the malfunction itself and the server connection only when I couldn't find the export button 😁

Exactly the same issue here. Has been shaky all day due to the AWS outage, but things seem to be getting worse by the hour. :( 

Figma isn’t working, neither online nor the app — is it happening to anyone else?

I’m having the same issue.

I’m having the same issue.

https://status.figma.com/

Figma services are still down because of the global AWS outage.

thanks

Hey everyone, checking in here to let you know we’re still closely monitoring this issue.

We’ll post another update as soon as there’s significant progress. In the meantime, you can monitor status.figma.com for real-time updates.

It says I have no branches when I click on SEE ALL BRANCHES on my desktop version (Mac). But it’s fine on the web. All branches that I already had opened on desktop appear to be fine though.

Same here, i work with 4 different accounts and neighter works, is there a time frame for this to be fixed?