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Question

figma keeps on not accepting me as the education version while others in my class are accepted

  • September 8, 2026
  • 1 reply
  • 8 views

이다현

Im currently in duksung girls university.

please send me an reply as soon as possible thank you

1 reply

Celyn_L
Figmate
  • Figmate
  • September 8, 2026

Hi ​@이다현, Celyn from the Figma Community Support team here. Thanks for reaching out, and I’m sorry you’ve been having trouble getting verified for the Education plan.

I’d be happy to help point you in the right direction - could you send me a screenshot of the exact error message you’re seeing? Feel free to share it with me via DM, especially if it contains any personal information.

If your documents have been rejected or you’ve reached the verification attempt limit, please contact SheerID directly at figmasupport@sheerid.com. When reaching out, do include your university name, the email address used for verification, and documents confirming your current enrollment so their team can take a closer look.

I hope we can help get this sorted out for you soon!