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Question

Figma freezes after authorization

  • February 16, 2026
  • 1 reply
  • 7 views
Roman11554

I have a problem with google authorization: when I try to login with google account figma starts freezing and do not load the page. In devtools I see "SyntaxError: Invalid or unexpected token".

I've already cleaned ALL cokies from storage ( with standart Chrome setting, with DevTools, and directly in a folder on my PC). I've also reset my password and deleted figma in google connections to third-party apps and services.
But the problem remains

If I run figma in incognito, everything works correctly (including authorization wih google).

 

    1 reply

    Celine_
    Figmate
    • Celine_
    • Community Support
    • February 16, 2026

    Hey ​@Roman11554 , Celine from Figma here, happy to assist! Since Figma works in Incognito but freezes in your normal browser (Chrome here), this usually means something in the browser environment is interfering with the login.

    Could you try:

    • Disabling browser extensions (especially ad blockers or privacy tools)

    • Clearing site data specifically for figma.com

    • Updating Chrome

    • Trying a fresh browser profile to see if that helps

    If it still happens after that, I’d like our support team to take a closer look at it. Please contact the via the Support Hub → Start a chat → “Report a bug” so they can investigate with you directly. (Please also include in the form, the steps you have already tried). Thank you!

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