Figma file cannot open, Restore from version does not respond
Hi Figma Support,
One of my Figma files cannot be opened. It seems to be caused by memory overload.
I have already tried:
Restoring from version history, but after I click Restore, nothing happens.
Opening the file with &thumbnails-only=1, but it still does not work.
Trying to open it again in both browser and desktop app, but the file remains stuck during loading.
After I select an older version and click Restore, the page does not refresh, I do not see any error message, and the file does not roll back to the selected version.
The file has multiple collaborators and contains a large number of high-resolution images.
Since the file contains private work materials, I would prefer not to share the file link publicly. Could a Figma Support Specialist advise how I can share the file link privately, or help escalate this for recovery?
Thank you.
