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Figma Education "Verification Limit Exceeded" Error. SheerID confirmed verification on their end

  • March 5, 2026
  • 1 reply
  • 19 views

Andy Le

Hello,

I’m having trouble with verification with my education account. I created it with my schools edu email account and had it verified on September 10th, 2025, but it is now asking me to verify again and it is giving me the “Verification Limit Exceeded” error. I contacted SheerID and they said it was verified on their side and that I need to reach out to education@figma.com, and I did but have not gotten a response or even confirmation that they got my email. This is my verification ID: 68c19e683fe7df61e1361c08. I’d appreciate any help with this issue!

1 reply

ksn
Figmate
  • Community Support
  • March 5, 2026

Hi ​@Andy Le - really sorry about the issues with student access. I was able to find the ticket you filed, and can confirm our education team has received it as well. Someone will get back to you via email.

We’re currently experiencing a higher-than-usual volume of inquiries, so response times may be longer than normal. We appreciate your patience and understanding in the meantime!