I am having the same issue and I have emailed figma education on Thursday and they still have not responded. I emailed sheer id 5 times and they also have closed the ticket without resetting the verification limit. I sent another email to education@figma.com today and still no response. I was using my school email for class and now I am unable to edit any of my school files. I have been waiting for months for a response and resolution. I have the proper documents ready to upload. I was verified before and now I can not do anything.
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Hey
If you need further assistance, feel free to reply directly to your existing case (1584830). Your ticket will automatically reopen.
I’ve gone ahead and closed this topic here, as your case has now been addressed and are being handled by the Education team.
For anyone else experiencing a similar issue, please feel free to open a new thread. Thank you!
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