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Léann.P
Léann.P
New Member
September 22, 2026
Solved

Figma education problem

  • September 22, 2026
  • 1 reply
  • 52 views

Hello,

I’m a graphic student , I have receive a email saying that my Figma Education will expire. I do everything to verify my account I’ve had since last years. 

It been 2 days since I do the request and I have no new, I tried to explain my problem to SheerID by email and I only have an automatic answer saying that I have to be patient .

 My account expire in 3 days and I really need that account for class I soon as possible.

 

Kind regards,

Best answer by Tom Reem

Hey ​@Léann.P — welcome to Figma Forum, and sorry you're up against a deadline with this.

I can't see or share account status details here, but SheerID handles higher education verification for Figma and can review your application directly.

Before following up, it's worth checking these items from Figma for Education → Verify your education status:

  • You're applying with your school-issued email (personal emails aren't accepted)
  • You're not on a VPN
  • Any documents you upload prove current enrollment (course syllabuses aren't accepted)

 

If all that checks out, reply to your existing SheerID email thread and CC education@figma.com so both teams can review it together. If you haven't yet written to SheerID's Figma-specific team, use figmasupport@sheerid.com.

Hope this helps you move forward!

1 reply

Tom Reem
Figmate
Tom ReemAnswer
Figmate
September 22, 2026

Hey ​@Léann.P — welcome to Figma Forum, and sorry you're up against a deadline with this.

I can't see or share account status details here, but SheerID handles higher education verification for Figma and can review your application directly.

Before following up, it's worth checking these items from Figma for Education → Verify your education status:

  • You're applying with your school-issued email (personal emails aren't accepted)
  • You're not on a VPN
  • Any documents you upload prove current enrollment (course syllabuses aren't accepted)

 

If all that checks out, reply to your existing SheerID email thread and CC education@figma.com so both teams can review it together. If you haven't yet written to SheerID's Figma-specific team, use figmasupport@sheerid.com.

Hope this helps you move forward!

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