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Pere Monlau
Pere Monlau
New Member
November 14, 2025
Question

Figma education plan expired

  • November 14, 2025
  • 1 reply
  • 88 views

Hello, 
I’m currently an active student at Monlau group in Barcelona. They provided us a plan for a whole 2 years, but mine got already expired in within a month. I’ve already tried to re-activate the plan, but it says that the plan is already in use, even tho I have mine expired.

Could you please review my case and restore access to my Education plan?
My Figma account is registered under this email address: [redacted by forum moderator to remove PII] (student email)

Thank you for your time. 
Pere.

    This topic has been closed for replies.

    1 reply

    Gayani_S
    Figmate
    Gayani_S
    Community Support
    November 14, 2025

    Hey ​@Pere Monlau, thanks for reaching out! 

    Since the verification process for higher-education students is fully handled by our partner SheerID, the best next step is to contact their support team so they can check what’s happening with your verification and why it’s showing as “already in use.”

    You can reach out to them via this link: https://support.sheerid.com/en-US/help-center?utm_source=chatgpt.com

    If SheerID reviews your case and isn’t able to resolve the issue, please email us directly at education@figma.com with all the details. We’ll make sure someone from the team takes a closer look. 

     

    Let me know if you need anything else, thank you! 

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