Figma Education Account does not support ai features

 Hi ​@Dbour, thanks for reaching out!

Most AI features and settings will not be enabled for users who are a part of an Education plan.

• Figma Make is available for higher education or bootcamp Education users., but it is not available to K-12 users.
• If you have any questions, please contact education@figma.com

More information about Who can use AI tools? is available here: https://help.figma.com/hc/en-us/articles/24039793359767-About-Figma-AI#h_01JT3QHH7EGEVMZQD8F405PJ49

Hello Figma Support Team,

I hope you’re doing well.

I am currently subscribed to the Educator plan on Figma using my academic email ([redacted by moderator to remove personal information]). As far as I understand, the Educator plan should include access to Figma AI features.

However, I’m unable to access or use any of the AI features on my account. It appears that Figma AI is not enabled for me, even though I believe it should be included in my plan.

Could you please check my account and let me know why Figma AI is not activated? I would appreciate your help in resolving this issue as soon as possible.

If you need any additional information from my side, please let me know.

Thank you for your support.

Best regards,

Hi ​@medo — thanks for jumping in here!

For details on how Figma AI works with the Figma for Education plan, I recommend checking the update shared by ​@djv in this thread.

While I can’t access account-specific settings from here, I can see that our Education team has received your request and is reviewing it now. Your case number is: 1769568, and they’ll follow up with you directly by email with information specific to your account.

I’ve also removed some personal details from your post to help protect your privacy and account security. Appreciate your patience as we follow up.

Hello, 

I am unable to access some features of my education plan. Mainly vectorise and other figma draw tools. Ive done the whole refresh, logout/login, etc. it still doesnt show up.
In addition I also realised that figma design AI tools are not available. I am a higher education Student so I do not fall into k-12 (which I read does not have ai access). I hope you could help me gain access to the same. 

Thank you!!

Hey ​@ved, thanks for reaching out! 

Just to clarify, Figma Draw tools (including vector networks) aren’t tied to a specific plan. As long as you have edit access to a file, you should be able to use these features. If they’re still not appearing, it may be worth double-checking your file permissions.

Regarding AI features, at the moment, most AI features and related settings aren’t enabled for users on Education plans. That said, Figma Make is available for higher education and bootcamp users.

Would you mind checking if you’re able to access Figma Make on your account? 

Thank you, 

Gayani