Skip to main content
Solved

Figma Desktop App Crashes When Opening Specific Files

  • November 3, 2025
  • 1 reply
  • 32 views

Yas Patel

Hi Figma Support Team,

I’m encountering a recurring issue when trying to open certain files in the Figma desktop app. Every time I attempt to open these files, Figma crashes and displays the “Something went wrong – Reason: crashed” message (screenshot attached).

Details:

  • Platform: Figma Desktop App

  • Behavior: App crashes immediately upon opening specific files

  • Frequency: Consistent for these files only

  • Attempted fix: Reloading and restarting didn’t help

  • OS: Windows 11

Could you please advise on how to resolve this or check if there’s a known issue affecting file loading on the desktop app?

 

Something went wrong

Reloading Figma may fix this.

ReloadClose tab

For help, visit help.figma.com or contact support@figma.com.

Reason: crashed

 

 

Best answer by Yas Patel

The issue was resolved after logging out and logging back in. You can go ahead and close this issue. Thanks!

1 reply

Yas Patel
  • Author
  • New Member
  • 3 replies
  • Answer
  • November 3, 2025

The issue was resolved after logging out and logging back in. You can go ahead and close this issue. Thanks!