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Figma Desktop App Crashes When Opening Specific Files

  • November 3, 2025
  • 1 reply
  • 188 views

Yas Patel

Hi Figma Support Team,

I’m encountering a recurring issue when trying to open certain files in the Figma desktop app. Every time I attempt to open these files, Figma crashes and displays the “Something went wrong – Reason: crashed” message (screenshot attached).

Details:

  • Platform: Figma Desktop App

  • Behavior: App crashes immediately upon opening specific files

  • Frequency: Consistent for these files only

  • Attempted fix: Reloading and restarting didn’t help

  • OS: Windows 11

Could you please advise on how to resolve this or check if there’s a known issue affecting file loading on the desktop app?

 

Something went wrong

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For help, visit help.figma.com or contact support@figma.com.

Reason: crashed

 

 

Best answer by Yas Patel

The issue was resolved after logging out and logging back in. You can go ahead and close this issue. Thanks!

This topic has been closed for replies.

1 reply

Yas Patel
  • Author
  • New Member
  • Answer
  • November 3, 2025

The issue was resolved after logging out and logging back in. You can go ahead and close this issue. Thanks!