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Question

Figma Credits not Resetting

  • March 20, 2026
  • 1 reply
  • 41 views

El-Guapo

My Figma Credits not resetting. On March 10th, message in AI Balance: 
Your Full seat in XXXXXXXXX comes with XXXX credits a month. Your seat credits reset Mar 12th.

March 16th. They didn’t reset, date changed
Your Full seat in XXXXXXXXX comes with XXXX credits a month. Your seat credits reset Mar 18th.

Today, March 20th. They didn’t reset. Now it says
Your Full seat in XXXXXXXXX comes with XXXX credits a month. Your seat credits reset Apr 3.

Any ideas?

 

1 reply

Tom Reem
Figmate
  • Figmate
  • March 22, 2026

Hi ​@El-Guapo, welcome to Figma Forum and thanks for the detailed breakdown on what you’re seeing. I've escalated this to our engineering team and they're looking into it. We'll follow up with you soon — appreciate your patience on this.