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JamesT
JamesT
New Member
July 9, 2026
Question

Figma crashing on file upload

  • July 9, 2026
  • 1 reply
  • 46 views

I have a 2.45gb figma file I am trying to upload into my drafts and unable to do so. Every time I try on the desktop app, I get the an error with the reason saying crash. On browser I get infinite uploading.

I am on mac os 14.8.7 with latest figma desktop client and tried both chrome and firefox.

I no longer have access to the original figma file and only this local copy.

1 reply

Celyn_L
Figmate
Celyn_L
Figmate
July 9, 2026

Hi ​@JamesT, Celyn from the Figma Community Support team here.

Thanks for reaching out. I understand that you're unable to upload your Figma file to your drafts, with the desktop app crashing during upload and the browser getting stuck on an infinite loading state.

I've gone ahead and created a support ticket for you so our team can take a closer look. Your ticket number is #2005541.

Feel free to reply directly to the ticket with any additional information that might help with the investigation.

Please keep an eye on your inbox, someone from the team will be reaching out with next steps shortly.

Thanks for your patience in the meantime 🙏

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