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Question

Figma "crashes" while using object "shape-builder" tool

  • May 22, 2026
  • 1 reply
  • 18 views

Vegard_Iversen

 

I’m trying to delete shapes with the shape-builder tool on a pretty simple vectorized object.

Figma keeps crashing when pressing “esc” after unsuccessful “cut” of a shape inside the vector.

Error ID: 72d4179682ea4b7a920efbabb2723495

1 reply

Celyn_L
Figmate
  • Figmate
  • May 22, 2026

Hi ​@Vegard_Iversen, Celyn from Figma Community Support here.

Thanks for flagging this and for sharing the Error ID. I understand that Figma is crashing when you press Esc after an unsuccessful Shape Builder cut operation on a vectorized object.

I’ve gone ahead and created a support ticket for this so the team can investigate the crash behavior more closely - your ticket number is #1920898.

In the meantime, it would be really helpful if you could reply directly to the ticket with:

  • Your operating system + browser/app version
  • A link to the impacted file, and invite support-share@figma.com with “Can View” access (this won’t impact your billing and will allow us to reproduce the issue and investigate further with Engineering).

Thanks again for reporting this, please keep an eye on your inbox for follow-up from the team soon.