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cpvijin
New Member
February 4, 2025
Question

Figma code not received in email

  • February 4, 2025
  • 2 replies
  • 148 views

When I try accessing fig using my corporate SAML SSO its prompting me to enter the code which they have sent me to my corporate email (which never happens). I tried accessing figma.com using my personal email and I got the code instantly in my personal email. My corporate email once had the figma access which was later revoked. I suspect that during that time there are chances that some emails from figma might have bounced and thus resulting in my account being put on hold for future messages. I’m using the same corporate email now. Please help me fix this issue.

    This topic has been closed for replies.

    2 replies

    y_toku
    Figmate
    Community Support
    February 5, 2025

    Hi there,

     

    Hi there, thanks for reaching out. Could you reach out: https://help.figma.com/hc/en-us/requests/new? Due to security reasons, we can't support account specific issue in public unfortunately.

     

    Thanks for your patience!
    Toku

    cpvijin
    cpvijinAuthor
    New Member
    February 5, 2025

    Hi Toku

     

    Thanks for the reply. I have already done this..but no response yet. How can I get this expedited ?