https://prnt.sc/B3RInQN_Hd-W
Hi @tranhongkhuyen, Thanks for reaching out!
Thanks for sending the screenshot, and I'm sorry to hear you're running into this.To help us figure out what's going on, could you let us know:
Let's try a few quick things to see if they help:
If you're still having trouble in the Desktop app after doing that, could you please try these steps?
If the issue is still there, please submit a support ticket through this form so we can take a closer look.
When you submit the ticket, please make sure to include:
Thanks for helping us troubleshoot this and for your understanding!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.