https://prnt.sc/B3RInQN_Hd-W
Hi @tranhongkhuyen, Thanks for reaching out!
Thanks for sending the screenshot, and I'm sorry to hear you're running into this.To help us figure out what's going on, could you let us know:
Let's try a few quick things to see if they help:
If you're still having trouble in the Desktop app after doing that, could you please try these steps?
If the issue is still there, please submit a support ticket through this form so we can take a closer look.
When you submit the ticket, please make sure to include:
Thanks for helping us troubleshoot this and for your understanding!
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