Figma AI rename not working

Still rename layers isn’t working
When I’m clicking rename layers, my whole figma app or webpage freezes

[Moderator note: This post was merged from Rename Layers [AI] Slow Response/Lagging into Figma AI rename not working on 12-Apr-2026.]

Hi ​@uiux_harshit — thanks for flagging this, and sorry to hear about the trouble with renaming layers. I've merged your posts into a single thread so we can track this in one place.

Taking a closer look now and will follow up with next steps.

[Moderator note: This post was merged from Rename Layers [AI] Slow Response/Lagging into Figma AI rename not working on 12-Apr-2026.]

Following up here, ​@uiux_harshit — thanks for your patience. I'd like to narrow this down and see what we can rule out:

1. Platform and version: Are you seeing this in the Figma Desktop App, a supported browser, or both? If you're on the Desktop App, can you confirm you're running version 126.2.10 or later?
2. Scope: Does this happen across all files, or just specific ones?
3. Restart: Have you tried restarting Figma, and if so, did it make any difference?
4. Timeline: Did this start recently, or has it been happening for a while?
5. Error messages: Are you seeing any error messages when the freeze occurs? If so, this guide may help identify the issue: Troubleshoot in Figma Make → Error messages.

This will help me try to replicate on my end and loop in the right team if needed. I'll keep an eye out for your reply. 🙏🏻

I tried on both desktop and browser and I'm using latest version

Yes all files

Yes

Happening from past 6 days

No, after clicking Rename layers it's freezes entire app, then i have to quit it then i can start using can

Hi ​@uiux_harshit, thanks for working through those questions with me. That was really helpful.

I tested renaming layers based on what you’ve shared on my end and the feature is working as expected — I wasn't able to reproduce the freeze. Since this seems specific to your account, I'd like to take a closer look. I've opened a ticket on your behalf with our Product Support team — your case number is: 1849379. Please check your inbox for an email from me with steps to share a file where this is happening securely.

If anything improves in the meantime, let me know here. 🙏🏻

Hi ​@uiux_harshit, checking in on this. Have you noticed any improvement?

If the issue is still happening, our Technical Quality team reached out recently with next steps. Please check your inbox for case: 1849379 — they'll be able to take it from there.

Thanks again for working through this with us.

This has been happening to all of us. I still can't use this feature

Hey ​@Maria FNoronha Abrahão Machado 👋 Thanks for your post.

I'd like to narrow this down and see what we can rule out:

• Platform and version: Are you seeing this in the Figma Desktop App, a supported browser, or both? If you're on the Desktop App, can you confirm the version you're running
• Scope: Does this happen across all files, or just specific ones?
• Timeline: How long has this been happening?
• What exactly are you seeing? Does the app freeze, show an error, fail silently, or something else?
• Error messages: Are you seeing any error messages when the freeze occurs? If so, this guide may help: Troubleshoot in Figma Make → Error messages.
• Screenshots or recording: Do you have a screenshot or short screen recording of the issue in action? In a support ticket(not here), would you be able to share a link to the affected file with edit access? This will not affect your billing as they have a specific address to use

This additional info will make sure we open our support ticket successfully. Talk soon! — Jaycee