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Kaspar C
New Member
September 26, 2026
Question

Figma AI Agent completely unusable – persistent “Something went wrong” errors

  • September 26, 2026
  • 1 reply
  • 6 views

Hi Community,

 

I just subscribed the professional plan. Yet when i tried to use the figma agents, it keeps saying something went wrong. one time it shows me the error ID as: srid_6XSCMGEKG8SEDBY5QCGMGQ8XP

May I know do you experience the similar error message these days?

Cheers!

1 reply

adamsmasher
Figmate
Figmate
September 26, 2026

Thanks for your post, ​@Kaspar C, and for including the error code. It can be confusing what to do in this situation because that code doesn’t really tell you what happened.

 

Since you’ve already retried, could you reload the Figma tab (or restart the desktop app) and try a new agent thread using the + button? Also, does the same error happen in other design files too, or only this one? If you continue having trouble after that, I’ll help you get in touch with our support team so they can take a look.