Hi ​@Divya Singh ,

I understand you're having trouble accessing Figma AI tools even though you're on a paid plan.

You're right that AI features are available on paid plans, but it’s also important to note that your seat type affects which AI tools you can access in which product.

For example, users on a View seat don’t have access to AI tools.
 

You can find a helpful breakdown here: About Figma AI → Who can use AI tools?

You might also want to check the FAQ: Figma AI FAQ → Why don’t I have access to AI features?

If your situation doesn’t fall under any of the cases listed above, we recommend submitting a ticket using this secure form so our team can take a closer look: Submit a request

Please make sure to:

• Use the email associated with your paid Figma account

• Include the URL of the file where you're encountering the issue

Thanks!