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Question

Figjam File not recognizing permissions

  • July 27, 2026
  • 4 replies
  • 15 views

Nora Pirsch

I am the owner of this file and I have been working in it for weeks and all of a sudden it says that I am not able to copy. That I only have viewing capabilities. I need this file for a workshop in 2 days. This can’t happen!

4 replies

Nora Pirsch
  • Author
  • New Member
  • July 27, 2026

It just corrected itself. Not happy though. I lost 3 hours of work

 


Tom Reem
Figmate
  • Figmate
  • July 28, 2026

Hi ​@Nora Pirsch — welcome to Figma Forum, and thank you for reporting this.

There was an issue yesterday that caused some designers to temporarily lose access to some editing features. Does what folks reported here match what you saw: "You are not allowed to copy this file" but I own the file? That issue has been resolved, but I want to make sure: Were you able to recover the work you lost, or is any of it still missing?

If anything else still seems off, let me know what you're seeing and I'll flag it internally for a closer look.


Nora Pirsch
  • Author
  • New Member
  • July 28, 2026

Thank you for following up. Yes, it’s been resolved.


Tom Reem
Figmate
  • Figmate
  • July 28, 2026

Thanks for confirming, ​@Nora Pirsch — glad it's back on track. Sorry about the disruption and the lost time. If anything else comes up, feel free to reach out. Sending my best for the workshop! 🙏🏻