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Question

FigJam AI offline issue?

  • March 13, 2026
  • 0 replies
  • 4 views

Quentin H

I have a full seat with AI and Make access. I can use Figma Make and AI in Figma designer, but once I try to use AI to generate a template in FigJam, it always tells me “Looks like you’re offline - to use FigJam AI, you’ll need to reconnect.”

This isn’t a connection issue. I’m online, and it works everywhere else but FigJam. Only in FigJam do I get an error saying I’m offline and can’t use the AI.  

FigJam AI offline error when attempting to use AI 

Has anyone else run into this or have a solution? AI basically feels busted in only FigJam.