Hello,
I'm experiencing an issue where Figma displays the following error:
"Failed to fetch font list. Your network settings may need updating."
I’ve already tried uninstalling and reinstalling Figma, but the issue still persists.
Could you please advise on how to resolve this?
Thank you in advance for your help!
Hey Polik, thanks for reaching out to the Figma Forum!
This error usually appears when a network proxy or other network security app block some level of access. To resolve it, we recommend reaching out to your IT team or network administrator to make sure Figma.com is added to any 'safe lists' and unblock Port 443 and enable WASM as needed.
You can also find these requirements in our Technical troubleshooting tips, Figma browser requirements, and Configure your browser for Figma guides.
If everything looks good on the network side but the issue continues, try the following:
Restart the Figma desktop app or your browser
Try a different supported browser (Chrome, Firefox, Safari, or Edge)
Restart your computer and router or modem, and check if this clears the issue
If the issue still persists after following these steps, I’d recommend reaching out directly to our support team for further investigation: Submit a bug report
This will help our team to have a closer look at it. Make sure to use your Figma email account, and mention the steps you have done. Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.