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Camilly Peixoto Moura
Camilly Peixoto Moura
New Member
May 22, 2026
Question

Exclusão de conta/ projetos

  • May 22, 2026
  • 1 reply
  • 25 views

Minha conta foi excluída e meus projetos foram juntos mesmo após eu ter passado a propriedade para a conta que deveria ficar com os projetos, conta essa com endereço: 

[removed PII - DJV 5/22/26]

Conta com os projetos que foram excluídos:
[removed PII - DJV 5/22/26]

    1 reply

    djv
    Figmate
    djv
    Community Support
    May 22, 2026

    Hi ​@Camilly Peixoto Moura, thanks for reaching out! 

    I’m Denise from the Community team at Figma. My team here on the forum isn’t able to assist with Account and File Management, but from what I can see, both accounts are still active.

    It looks like you’re already working with support directly on ticket #1914423. They are the best team to help you recover your account and projects, so I’ve included the information you provided here and escalated your ticket on your behalf. Support will review and be in touch as soon as they’re available. 

    If you have any further questions or concerns, please reply to support directly via email. 

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