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Error when sharing slide template to Community


Mel Choyce

Hey there!

 

I'm trying to share a slide template to Community, but I get this error every time I try:

 

"Can't publish empty template. Add at least one slide." 

 

I have a bunch of slides, though. Here's the template I've been working on: https://www.figma.com/slides/jS3dKM33H2QUeFgAeCd6Vh/Retro-Vibes?node-id=1-42&t=ENobfTUaoWLRLooh-1 

 

I've tried on both desktop (Mac) and browser (Chrome), and I have a paid plan (Professional). Any ideas why I'm stuck?

 

Thanks so much!

 

Edit: It looks like maybe it did publish, despite the error? I’m seeing it here:

 

 

Best answer by y_toku

Hi ​@Mel Choyce ,

 

Thanks for bringing this to our attention. I'm sorry you're encountering this error.

While I check with our product team about this issue, could you try a potential solution? Please create a duplicate of your file and attempt to publish that copy to the Community instead.

Let me know if this works for you or if you're still experiencing problems. I'll update you once I hear back from our technical team.

 

Thanks for your patience.

Toku

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3 replies

y_toku
Figmate
  • Community Support
  • 2545 replies
  • Answer
  • June 3, 2025

Hi ​@Mel Choyce ,

 

Thanks for bringing this to our attention. I'm sorry you're encountering this error.

While I check with our product team about this issue, could you try a potential solution? Please create a duplicate of your file and attempt to publish that copy to the Community instead.

Let me know if this works for you or if you're still experiencing problems. I'll update you once I hear back from our technical team.

 

Thanks for your patience.

Toku


Mel Choyce
  • Author
  • New Member
  • 2 replies
  • June 3, 2025

That worked! Thanks so much, Toku :)


y_toku
Figmate
  • Community Support
  • 2545 replies
  • June 4, 2025

Hi ​@Mel Choyce 

 

Glad to know it works! Thanks for sharing. I’m also still checking with our internal team to see if this is a bug. I will keep you updated, if there is anything I can share with you.

 

Thanks for flagging again!

 

Toku


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