Hello,
I am trying to verify my student status to access the Figma Education Plan through SheerID, but I encountered an issue during the process.
At first, I received a message saying that my account could not be verified with the information provided. After a few attempts, the message now shows “Verification limit exceeded”, which prevents me from continuing the verification process.
My college does not provide institutional email addresses for students — we use Gmail accounts for academic purposes. Other classmates from the same institution were successfully verified using the same type of Gmail account.
At the moment, my Figma files are locked, which is affecting the continuity of my classes and the development of my portfolio.
I would kindly like to request a reset of my verification attempts or guidance on how to proceed in order to restore access to the Education Plan.
Thank you in advance for your attention and support.
