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(Emergency) Verification limit exceeded error

  • November 6, 2025
  • 1 reply
  • 12 views

0f7h1o

 

 

I'm going to proceed with Figma student authentication by school mail, but when I exceeded the number of mail authentication about 3 times, the Verification Limit Exceed message appears and the authentication is limited. It's a serious situation where all the developers of our team can't develop due to the sudden cutoff of student authentication, so please exceed the number of certifications as soon as possible. It's an urgent situation, so please take care of it as soon as possible. Thank you.

 

 

1 reply

ksn
Figmate
  • Community Support
  • 2046 replies
  • November 6, 2025

Hi ​@0f7h1o - so sorry about the issues you’re having with the verification process.

 

Once you’ve hit your verification limit, contact the SheerID support team to reset your limit and continue working on your verification. I do understand that this may be frustrating, but unfortunately, I do not have the ability to escalate these inquiries with SheerID.  I can’t guarantee a specific time you will receive a response. 

 

If you have additional questions, please take a look at this help page: https://help.figma.com/hc/en-us/articles/360041061214-Figma-for-Education#faqs

 

Thank you for your patience and understanding with all of us.