Educator status verification problem!

Hi ​@Halil ŞENEL — welcome to the Figma Forum. I’m sorry to hear about the delay with your educator verification.

I can’t share account-specific details here in the public forum, but I can see that a team member just reached out to you with more information. Please check the inbox connected to your Figma account. For reference, your case number is: 1526143.

And to reassure you: We’ve extended the grace period for verification, so you’ll still be able to work and access your files. You can read more here: Updates to our Figma Education plan.

Hi ​@Tom Reem 

I've been trying to contact Figma from many places, but I still haven't gotten a response in 10 days. Unfortunately, there's only 1 day left for my account to be verified. 1526143 Yes, the email address in my application with this number is the email address linked to my Figma account.

You wrote that you added extra time for the verification process, but unfortunately, I still don't see the extra time; I only see 1 day.

Hi ​@Halil ŞENEL — thanks for following up here, I’m keeping an eye on this topic as well. I hear your point about the messaging, and I’ll make sure to share that feedback with the right team members.

In the meantime, please rest assured that your files and projects remain safe and accessible while the team works through verification applications. Keep an eye on your inbox for updates, and thanks again for your patience as this gets sorted out. 

Hello,

I sent an email to education@figma.com and submitted the necessary documents, but I still haven't received a positive or negative response. What should I do about this?

Hello ​@Tom Reem 

Is there still no progress?

Hey ​@Halil ŞENEL — really appreciate you staying on top of this and sorry again for the delay in getting things sorted out. I’ve flagged your post with the Education team so they can follow up directly. Please keep an eye on your inbox for their reply — they’ll be able to share more details from there.