Hi, I am a teacher in higher ed and I need a Figma pro subscription to teach my students more about the program. I’ve (successfully) applied for the educator program and used the Pro features for a few days, after which I got a message to re-verify my account. When I try to do this I get a message saying that my limit was exceeded. I haven’t re-verified once, and I’ve already contacted SheerID who told me they cannot do anything and I need to contact Figma directly.
Since I cannot find any matching info or ticket adresses I am posting my question here.

I would be grateful for any help so that I can start using Figma for education again.
Cheers